PRESENCIFY LLC
Terms & Conditions
Effective Date: May 15, 2025
1. Acceptance of Terms
By accessing our website at presencify.com or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.
2. Services
Presencify LLC provides marketing automation, CRM management, and operational workflow services for service-based businesses. Specific service deliverables, timelines, and fees are outlined in individual service agreements or proposals provided to each client.
3. SMS Messaging Program
Presencify LLC operates an SMS messaging program to communicate with clients and prospects regarding appointments, service updates, and relevant business communications.
By providing your phone number and opting in, you agree to receive SMS messages from Presencify LLC. Details of the program:
- Message frequency may vary based on your engagement and service activity
- Message and data rates may apply
- You may opt out at any time by replying STOP to any message
- For assistance, reply HELP or contact hello@presencify.com
You can cancel SMS service at any time by texting STOP. Upon sending STOP, we will confirm your unsubscribe status via SMS. You will no longer receive SMS messages from us after confirmation. To rejoin, sign up as you did initially and we will resume sending SMS messages.
If you experience issues with the messaging program, reply HELP for assistance or contact us directly at hello@presencify.com.
Carriers are not liable for delayed or undelivered messages.
For questions about your text plan or data plan, contact your wireless provider. For privacy-related inquiries, refer to our Privacy Policy at presencify.com/privacy-policy.
4. Payment Terms
Setup fees are due prior to project commencement. Retainer fees are billed monthly. Late payments may result in suspension of services. All fees are outlined in the client’s service agreement.
5. Client Responsibilities
Clients are responsible for:
- Providing accurate business information required to deliver services
- Granting necessary access to third-party platforms as required
- Reviewing and approving deliverables in a timely manner
- Ensuring their own use of delivered systems complies with applicable laws
6. Intellectual Property
All proprietary systems, templates, workflows, and documentation created by Presencify LLC remain the intellectual property of Presencify LLC unless otherwise agreed in writing. Client-specific customizations delivered as part of a paid engagement are licensed to the client for their business use.
7. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive business information shared during the engagement. This obligation survives termination of services.
8. Limitation of Liability
Presencify LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website. Our total liability shall not exceed the fees paid by the client in the three months preceding the claim.
9. Termination
Either party may terminate services with 30 days written notice. Presencify LLC reserves the right to terminate services immediately for non-payment or material breach of these terms.
10. Disclaimer of Warranties
Our services are provided “as is.” Presencify LLC makes no warranties, express or implied, regarding the results or outcomes of our services, including but not limited to lead generation, revenue growth, or automation performance.
11. Governing Law
These Terms and Conditions are governed by the laws of the Commonwealth of Pennsylvania. Any disputes shall be resolved in the courts of Philadelphia County, Pennsylvania.
12. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of our services after changes constitutes acceptance of the updated terms.
13. Contact Us
For questions about these Terms and Conditions:
Presencify LLC
318 Wolf St, Philadelphia, PA 19148
Email: hello@presencify.com
Website: presencify.com