PRESENCIFY LLC

Privacy Policy

Effective Date: May 15, 2025

1. Introduction

Presencify LLC (“Presencify,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at presencify.com, use our services, or communicate with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Business name and address
  • Information submitted through our contact or booking forms

Automatically Collected Information:

  • IP address
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website or source

SMS and Communication Data:

  • If you opt in to receive SMS messages from us, we collect your mobile phone number and communication preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve our services
  • To communicate with you regarding appointments, projects, and account updates
  • To send transactional SMS messages, appointment reminders, and service-related notifications
  • To respond to inquiries and provide customer support
  • To send marketing communications where you have opted in
  • To comply with legal obligations

4. SMS Messaging

By providing your phone number and opting in to SMS communications, you consent to receive text messages from Presencify LLC. Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. For assistance, reply HELP or contact us at hello@presencify.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

5. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • With service providers who assist us in operating our website and delivering our services (e.g., CRM platforms, SMS delivery providers, scheduling tools)
  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of Presencify LLC, our clients, or others

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at hello@presencify.com.

10. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the effective date at the top of this page. Continued use of our website or services after changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Presencify LLC

318 Wolf St, Philadelphia, PA 19148

Email: hello@presencify.com

Website: presencify.com